Discussion:
Can't install .Net Framework 1.0 SP3
(too old to reply)
joe
2004-09-01 18:51:42 UTC
Permalink
Hi,

if i try to install .Net Framework 1.0 SP3 (German Language, on XP
SP2), the following error message occurs: the software is not
installed or the patch is wrong. For sure, .Net is installed (version:
1.0.3705.288, think with SP2).
Where is my problem? Thanks for any hint.
Josh Free [MSFT]
2004-09-01 23:06:47 UTC
Permalink
Hi Joe,
I don't have enough information to know what the cause of this problem is
yet. I can help solve the problem if you can answer a couple of questions:

When do you get this error dialog? Is it half way through the installation
or is it within seconds of starting the install?
Could you provide the full error message please (The dialog errors usually
start with a numeric error code)?

Finally, if possible, please provide the MSI installation log file.
Instructions are attached at the bottom of this posting.

Also, if you'd prefer a quick and dirty solution to the problem, you can
always:
1) uninstall .NET Framework 1.0 from Control Panel -> Add/Remove Programs
2) install .NET Framework 1.0 again
3) install .NET Framework 1.0 Service Pack 3

| if i try to install .Net Framework 1.0 SP3 (German Language, on XP
| SP2), the following error message occurs: the software is not
| installed or the patch is wrong. For sure, .Net is installed (version:
| 1.0.3705.288, think with SP2).
| Where is my problem? Thanks for any hint.
|

Josh Free
--------------------
Developer Division Sustained Engineering (DDSE) Developer Team

This posting is provided "AS IS" with no warranties,
and confers no rights.
--------------------

----------------------------------------------------------------------
Need help with a setup issue? Please enable setup logging and
include the %temp%\MSI*.LOG file with your newsgroup posting.
----------------------------------------------------------------------
Set these registry keys to enable Windows Installer (MSI) logging:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"="voicewarmup"
"Debug"=dword:00000003

Set these registry keys to disable Windows Installer (MSI) logging:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"=""
"Debug"=dword:00000000

After enabling logging and re-runing setup, a log file will be
created at %temp%\MSI*.LOG. Please include this log file with your
newsgroup post so that we can better assist you.
----------------------------------------------------------------------
joe
2004-09-02 08:23:47 UTC
Permalink
Post by Josh Free [MSFT]
Hi Joe,
I don't have enough information to know what the cause of this problem is
When do you get this error dialog? Is it half way through the installation
or is it within seconds of starting the install?
Could you provide the full error message please (The dialog errors usually
start with a numeric error code)?
Finally, if possible, please provide the MSI installation log file.
Instructions are attached at the bottom of this posting.
Also, if you'd prefer a quick and dirty solution to the problem, you can
1) uninstall .NET Framework 1.0 from Control Panel -> Add/Remove Programs
2) install .NET Framework 1.0 again
3) install .NET Framework 1.0 Service Pack 3
| if i try to install .Net Framework 1.0 SP3 (German Language, on XP
| SP2), the following error message occurs: the software is not
| 1.0.3705.288, think with SP2).
| Where is my problem? Thanks for any hint.
|
Josh Free
--------------------
Developer Division Sustained Engineering (DDSE) Developer Team
This posting is provided "AS IS" with no warranties,
and confers no rights.
--------------------
----------------------------------------------------------------------
Need help with a setup issue? Please enable setup logging and
include the %temp%\MSI*.LOG file with your newsgroup posting.
----------------------------------------------------------------------
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"="voicewarmup"
"Debug"=dword:00000003
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"=""
"Debug"=dword:00000000
After enabling logging and re-runing setup, a log file will be
created at %temp%\MSI*.LOG. Please include this log file with your
newsgroup post so that we can better assist you.
----------------------------------------------------------------------
Hi Josh,

thanks for answering.

I get this message after a few seconds. There is no numeric error
code.

The original message in German:
Der Upgradepatch kann vom Windows Installer-Dienst nicht installiert
werden, weil das Programm, das aktualisiert werden soll,
möglicherweise fehlt, oder weil der Upgradepatch eine andere Version
des Programms aktualisieren würde. Stellen Sie sicher, dass das zu
aktualisierende Programm auf dem Computer installiert ist, und dass
Sie den richtigen Upgradepatch installieren.

I try to translate:
The Windows installer service can't install the upgrade patch, because
the program, which should be upgraded, perhaps isn't installed, or
because the upgrade patch would upgrade another version of the
program. Be sure, the program is installed and the upgrade patch is
the right one. (puh)

Ok, i used the upgrade patch NDP1.0sp3-KB867461-X86-Enu.exe. Hope, it
is the right one.

Perhaps i'm not clever enough to follow your registry instructions.
I have two lines in the registry in the
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
folder, Standard and EnableAdminTSRemote. Should i set the keys of
these lines to the values mentioned above? Or am i wrong?

Best regards
Josh Free [MSFT]
2004-09-02 21:23:36 UTC
Permalink
| Hi Josh,
|
| thanks for answering.
|
| I get this message after a few seconds. There is no numeric error
| code.
|
| The original message in German:
| Der Upgradepatch kann vom Windows Installer-Dienst nicht installiert
| werden, weil das Programm, das aktualisiert werden soll,
| möglicherweise fehlt, oder weil der Upgradepatch eine andere Version
| des Programms aktualisieren würde. Stellen Sie sicher, dass das zu
| aktualisierende Programm auf dem Computer installiert ist, und dass
| Sie den richtigen Upgradepatch installieren.
|
| I try to translate:
| The Windows installer service can't install the upgrade patch, because
| the program, which should be upgraded, perhaps isn't installed, or
| because the upgrade patch would upgrade another version of the
| program. Be sure, the program is installed and the upgrade patch is
| the right one. (puh)
|
| Ok, i used the upgrade patch NDP1.0sp3-KB867461-X86-Enu.exe. Hope, it
| is the right one.
|
| Perhaps i'm not clever enough to follow your registry instructions.
| I have two lines in the registry in the
| [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
| folder, Standard and EnableAdminTSRemote. Should i set the keys of
| these lines to the values mentioned above? Or am i wrong?
|
| Best regards
|

Hi Joe,
Thank you for translating the error message. There are more than 20
different patches of .NET Framework 1.0 SP3 (one for each language). The
patch you mentioned is the English patch (-Enu.exe). Is it possible that
you need the German -Deu.exe version of the patch?

You can tell which language of the .NET Framework you have installed by
going to %windir%\Microsoft.NET\Framework\v1.0.3705\ directory,
right-clicking on System.dll, selecting 'Properties', clicking the
'Version' tab, and clicking the 'Language' item in the list.


Sorry for not being clear with the registry key settings. If you ever need
to enable Windows Installer logging you can copy and paste these 5 lines of
text into file called msilog.reg. Once you have the msilog.reg file,
right-click msilog.reg and select 'Merge' to add the keys to the registry.
Here are the 5 lines of the text file:

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"="voicewarmup"
"Debug"=dword:00000003


I hope this helps,

Josh Free
--------------------
Developer Division Sustained Engineering (DDSE) Developer Team

This posting is provided "AS IS" with no warranties,
and confers no rights.
--------------------

----------------------------------------------------------------------
Need help with a setup issue? Please enable setup logging and
include the %temp%\MSI*.LOG file with your newsgroup posting.
----------------------------------------------------------------------
Set these registry keys to enable Windows Installer (MSI) logging:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"="voicewarmup"
"Debug"=dword:00000003

Set these registry keys to disable Windows Installer (MSI) logging:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"=""
"Debug"=dword:00000000

After enabling logging and re-runing setup, a log file will be
created at %temp%\MSI*.LOG. Please include this log file with your
newsgroup post so that we can better assist you.
----------------------------------------------------------------------
joe
2004-09-03 08:46:36 UTC
Permalink
Post by Josh Free [MSFT]
| Hi Josh,
|
| thanks for answering.
|
| I get this message after a few seconds. There is no numeric error
| code.
|
| Der Upgradepatch kann vom Windows Installer-Dienst nicht installiert
| werden, weil das Programm, das aktualisiert werden soll,
| möglicherweise fehlt, oder weil der Upgradepatch eine andere Version
| des Programms aktualisieren würde. Stellen Sie sicher, dass das zu
| aktualisierende Programm auf dem Computer installiert ist, und dass
| Sie den richtigen Upgradepatch installieren.
|
| The Windows installer service can't install the upgrade patch, because
| the program, which should be upgraded, perhaps isn't installed, or
| because the upgrade patch would upgrade another version of the
| program. Be sure, the program is installed and the upgrade patch is
| the right one. (puh)
|
| Ok, i used the upgrade patch NDP1.0sp3-KB867461-X86-Enu.exe. Hope, it
| is the right one.
|
| Perhaps i'm not clever enough to follow your registry instructions.
| I have two lines in the registry in the
| [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
| folder, Standard and EnableAdminTSRemote. Should i set the keys of
| these lines to the values mentioned above? Or am i wrong?
|
| Best regards
|
Hi Joe,
Thank you for translating the error message. There are more than 20
different patches of .NET Framework 1.0 SP3 (one for each language). The
patch you mentioned is the English patch (-Enu.exe). Is it possible that
you need the German -Deu.exe version of the patch?
You can tell which language of the .NET Framework you have installed by
going to %windir%\Microsoft.NET\Framework\v1.0.3705\ directory,
right-clicking on System.dll, selecting 'Properties', clicking the
'Version' tab, and clicking the 'Language' item in the list.
Sorry for not being clear with the registry key settings. If you ever need
to enable Windows Installer logging you can copy and paste these 5 lines of
text into file called msilog.reg. Once you have the msilog.reg file,
right-click msilog.reg and select 'Merge' to add the keys to the registry.
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"="voicewarmup"
"Debug"=dword:00000003
I hope this helps,
Josh Free
--------------------
Developer Division Sustained Engineering (DDSE) Developer Team
This posting is provided "AS IS" with no warranties,
and confers no rights.
--------------------
----------------------------------------------------------------------
Need help with a setup issue? Please enable setup logging and
include the %temp%\MSI*.LOG file with your newsgroup posting.
----------------------------------------------------------------------
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"="voicewarmup"
"Debug"=dword:00000003
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"=""
"Debug"=dword:00000000
After enabling logging and re-runing setup, a log file will be
created at %temp%\MSI*.LOG. Please include this log file with your
newsgroup post so that we can better assist you.
----------------------------------------------------------------------
Hi Josh,

ok, shame on me. Obviously i used the wrong language patch. -Deu.exe
works (, though the 'Language' item of the System.dll you mentioned
shows me 'Englisch (USA)'. Perhaps it has something to with the
previous service packs !?)

However, thank you very much.
Josh Free [MSFT]
2004-09-03 22:24:39 UTC
Permalink
--------------------
| From: ***@web.de (joe)
| Newsgroups: microsoft.public.dotnet.framework.setup
| Subject: Re: Can't install .Net Framework 1.0 SP3
| Date: 3 Sep 2004 01:46:36 -0700
| Organization: http://groups.google.com
| Lines: 100
| Message-ID: <***@posting.google.com>
| References: <***@posting.google.com>
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| X-Tomcat-NG: microsoft.public.dotnet.framework.setup
|
| ***@online.microsoft.com (Josh Free [MSFT]) wrote in message news:<***@cpmsftngxa10.phx.gbl>...
| > | Hi Josh,
| > |
| > | thanks for answering.
| > |
| > | I get this message after a few seconds. There is no numeric error
| > | code.
| > |
| > | The original message in German:
| > | Der Upgradepatch kann vom Windows Installer-Dienst nicht installiert
| > | werden, weil das Programm, das aktualisiert werden soll,
| > | möglicherweise fehlt, oder weil der Upgradepatch eine andere Version
| > | des Programms aktualisieren würde. Stellen Sie sicher, dass das zu
| > | aktualisierende Programm auf dem Computer installiert ist, und dass
| > | Sie den richtigen Upgradepatch installieren.
| > |
| > | I try to translate:
| > | The Windows installer service can't install the upgrade patch, because
| > | the program, which should be upgraded, perhaps isn't installed, or
| > | because the upgrade patch would upgrade another version of the
| > | program. Be sure, the program is installed and the upgrade patch is
| > | the right one. (puh)
| > |
| > | Ok, i used the upgrade patch NDP1.0sp3-KB867461-X86-Enu.exe. Hope, it
| > | is the right one.
| > |
| > | Perhaps i'm not clever enough to follow your registry instructions.
| > | I have two lines in the registry in the
| > | [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
| > | folder, Standard and EnableAdminTSRemote. Should i set the keys of
| > | these lines to the values mentioned above? Or am i wrong?
| > |
| > | Best regards
| > |
| >
| > Hi Joe,
| > Thank you for translating the error message. There are more than 20
| > different patches of .NET Framework 1.0 SP3 (one for each language).
The
| > patch you mentioned is the English patch (-Enu.exe). Is it possible
that
| > you need the German -Deu.exe version of the patch?
| >
| > You can tell which language of the .NET Framework you have installed by
| > going to %windir%\Microsoft.NET\Framework\v1.0.3705\ directory,
| > right-clicking on System.dll, selecting 'Properties', clicking the
| > 'Version' tab, and clicking the 'Language' item in the list.
| >
| >
| > Sorry for not being clear with the registry key settings. If you ever
need
| > to enable Windows Installer logging you can copy and paste these 5
lines of
| > text into file called msilog.reg. Once you have the msilog.reg file,
| > right-click msilog.reg and select 'Merge' to add the keys to the
registry.
| > Here are the 5 lines of the text file:
| >
| > REGEDIT4
| >
| > [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
| > "Logging"="voicewarmup"
| > "Debug"=dword:00000003
| >
| >
| > I hope this helps,
| >
| > Josh Free
| > --------------------
| > Developer Division Sustained Engineering (DDSE) Developer Team
| >
| > This posting is provided "AS IS" with no warranties,
| > and confers no rights.
| > --------------------
| >
| > ----------------------------------------------------------------------
| > Need help with a setup issue? Please enable setup logging and
| > include the %temp%\MSI*.LOG file with your newsgroup posting.
| > ----------------------------------------------------------------------
| > Set these registry keys to enable Windows Installer (MSI) logging:
| >
| > [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
| > "Logging"="voicewarmup"
| > "Debug"=dword:00000003
| >
| > Set these registry keys to disable Windows Installer (MSI) logging:
| >
| > [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
| > "Logging"=""
| > "Debug"=dword:00000000
| >
| > After enabling logging and re-runing setup, a log file will be
| > created at %temp%\MSI*.LOG. Please include this log file with your
| > newsgroup post so that we can better assist you.
| > ----------------------------------------------------------------------
|
|
| Hi Josh,
|
| ok, shame on me. Obviously i used the wrong language patch. -Deu.exe
| works (, though the 'Language' item of the System.dll you mentioned
| shows me 'Englisch (USA)'. Perhaps it has something to with the
| previous service packs !?)
|
| However, thank you very much.
|

Thank you for posting the original issue. I am glad that it is resolved.
:-)

Josh Free
--------------------
Developer Division Sustained Engineering (DDSE) Developer Team

This posting is provided "AS IS" with no warranties,
and confers no rights.
--------------------

----------------------------------------------------------------------
Need help with a setup issue? Please enable setup logging and
include the %temp%\MSI*.LOG file with your newsgroup posting.
----------------------------------------------------------------------
Set these registry keys to enable Windows Installer (MSI) logging:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"="voicewarmup"
"Debug"=dword:00000003

Set these registry keys to disable Windows Installer (MSI) logging:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"=""
"Debug"=dword:00000000

After enabling logging and re-runing setup, a log file will be
created at %temp%\MSI*.LOG. Please include this log file with your
newsgroup post so that we can better assist you.
----------------------------------------------------------------------
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